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Why does File Explorer keep crashing when accessing large folders on Windows 11?

M

Mattew wade

Guest
I'm using Windows 11 Pro (23H2), and recently I've noticed that File Explorer crashes or becomes unresponsive when I open folders that contain a large number of files (especially media files like images and videos). Sometimes it takes several seconds to load, and other times it just freezes completely and needs to be restarted.

I've already tried:
  • Disabling Quick Access
  • Clearing thumbnail cache
  • Disabling Windows Search indexing
  • Running sfc /scannow and DISM commands
None...

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